At Roxborough Memorial Hospital Patient Safety is a Mission, Not a Statistic
Turning Standards into Practice
National Academy of Medicine defines patient safety as the “freedom from accidental injury 1.” At Roxborough Memorial Hospital, this is a rigorous discipline of establishing operational systems that minimize the likelihood of errors.
How do hospitals turn safety standards into everyday practice? It requires a relentless commitment to specific clinical protocols, including:
- Medication Accuracy: Ensuring the right dose reaches the right patient at the correct time.
- Infection Prevention: Maintaining strict hand hygiene and sterilization standards.
- Surgical Precision: Utilizing pre-operative checklists to eliminate preventable errors.
- Systemic Resilience: Designing processes that catch human errors before they reach the patient.
Safety also fosters transparency. When our patients feel secure in their care, they are more likely to communicate openly with their care teams, supporting greater diagnostic accuracy and more effective treatment planning. In this way, a safe hospital environment also becomes a more compassionate and successful one.
Building Patient Confidence through Transparency
What does a strong culture of safety actually look like? In the healthcare industry, transparency is the greatest driver of improvement. The Leapfrog Group, a national nonprofit watchdog, provides the gold standard for this transparency through their bi-annual Hospital Safety Grades.
When you receive care with our physicians and nurses, these grades are more than just accolades. For our hospitals, they are a measure of patient confidence. Our system has set a national benchmark for sustained excellence:
- National Leadership: Prime Healthcare is one of only ten health systems nationwide with the most hospitals earning an “A” Hospital Safety Grade and ranks among the top five for Straight A performance.
- Consistent Excellence: Overall, 53% of Prime hospitals received an “A,” a higher percentage than nearly every other health system in the country.
- Top-Tier Recognition: Individual facilities, such as Montclair Hospital Medical Center and North Vista Hospital, have earned the Leapfrog Top Hospital award, a distinction reserved for the highest-performing institutions in the nation.
This track record is the result of a clinician-led mission to transform community healthcare. By empowering staff to speak up and investing in the latest safety technologies, Prime Healthcare ensures that patient safety is a lived reality.
Choose Safety for Your Family
This Patient Safety Awareness Week, we invite you to be an active participant in your own care and focus on what matters most: healing. Want to learn more about the safety standards at your local facility? Visit our Patient Quality page or Contact us today to see how our “A” grade commitment can support your journey to wellness.
References
- 1Emanuel, L., Berwick, D., Conway, J., Combes, J., Hatlie, M., Leape, L., Reason, J., Schyve, P., Vincent, C., & Walton, M. (2008). What Exactly Is Patient Safety? (K. Henriksen, J. B. Battles, M. A. Keyes, & M. L. Grady, Eds.). PubMed; Agency for Healthcare Research and Quality. https://www.ncbi.nlm.nih.gov/books/NBK43629
- 2 American Hospital Association. (2025, March 11). Improvement in Safety Culture Linked to Better Patient and Staff Outcomes | AHA. American Hospital Association. https://www.aha.org/guidesreports/2025-03-11-improvement-safety-culture-linked-better-patient-and-staff-outcomes and https://www.aha.org/system/files/media/file/2025/03/AHA-Insights-Report-Improvement-in-Safety-Culture.pdf